How to Fix Roadrunner Email Not Working on Windows or Mac.

Roadrunner Email Not Working

Roadrunner Email is a free web-based email service that lets you send and receive an email with just one sign-up. Previously known as RR Mail, it is now known as Spectrum Email. Users were common among Time Warner Cable, primarily subscribers, who used the mail to communicate with service providers. All users called themselves “Roadrunners” and it remains popular today. Like all other email service providers, RR Mail uses a simple registration, user ID, and password to access the mail. Aside from no major problems, there’s no reason why the Roadrunner email not working. But if you notice that your email isn’t working, there could be several reasons why:

  • You have entered the wrong login credentials
  • There are server connectivity issues on the service provider side
  • There is some kind of wrong server configuration
  • Wrong IMAP and POP settings have been set
  • Some types of network problems interfere with the connection process
  • overloading cache files
  • You forgot your email and password and need to reset them again

It’s important to know why your Roadrunner email isn’t working. This will help you find out the real cause and fix this problem. Different issues occur on Roadrunner on different platforms. This is why it is good to know how Roadrunner works on the different operating systems used on the devices. However, overall there are a few basic things to do to fix the Roadrunner email not working issue:

  • Double-check your credentials and see if you got it wrong
  • Fix server settings on your device to make Roadrunner run properly
  • Delete cache and other deleted files from the browser you’re running Roadrunner Email on
  • Restart or refresh the login page to ensure that your Internet connection has been successfully established

Read: How to Recover Roadrunner Email Hacked

How to Fix Roadrunner Email Not Working on Different Operating Systems

This article helps guide you through what you should do when your Roadrunner email isn’t working on various operating systems, including Windows, Android, and iOS.

1- Fix Roadrunner Email Not Working on the Desktop

If your Roadrunner email isn’t working on the desktop you’re using, there are three main steps you can take to make sure everything is fine:

  • First, check that you’ve entered the login credentials — both a username and password — correctly to log into your Roadrunner mailbox.
  • Check that your device has a well-established Internet connection that allows you to access the Internet and open the Roadrunner main page
  • Check server settings and make sure all POP3, SMTP and IMAP settings are correct to run Roadrunner Email
  • These three simple things should be enough to know what the problem is. You can also try shutting down the system to make sure there are no device issues affecting the performance of emails.
  • For other operating systems, you can follow several steps and solutions.

2- Fix Roadrunner Email Not Working on iPhone

If you’re an iPhone user and your Roadrunner email isn’t working, there are several solutions you can try to fix the problem:

  • Check the correct connection of the device you use Roadrunner e-mail on
  • Restart your iPhone first, as it may be a device issue
  • The next thing you want to do is to delete the Roadrunner messaging app from your iPhone and then reinstall it
  • Once you have logged in with the newly installed app, enable the server settings. This should include IMAP, POP3, and SMTP.
  • You have to make sure that the server settings on your iPhone are correct. If you see that the Roadrunner email is not working on your phone, it probably means a problem with the server settings

These ideas should be enough to fix the Roadrunner email not working on your iPhone. If you are having the same problem with iPad or other iOS devices, read on to know the solutions.

3- Fix Roadrunner Email Not Working on iPad

If you’re using an iPad to log into your Roadrunner email account, make sure the Internet connection is strong and that you’ve entered login information correctly. If it fails, if Roadrunner email is not working on iPad, the solution steps will be the same as for iPhone. There is another way to complete server setup on an iPad:

  • Go to the browser where your browser is open and refresh it
  • If there is a server issue there will probably be an IMAP server failed message
  • Force Quit All Background Apps
  • Make sure your iOS is up to date and no updates are running in the background
  • Solve the problem directly from “Server Settings” and refresh the browser window

4- Fix Roadrunner Messaging Not Working on Mac

If you’re having a similar problem on a MacBook, the main reason why Roadrunner email isn’t working is probably faulty server settings. It is suggested that if there is a problem connecting to the Roadrunner, the best idea is to:

  •  Delete from the Users/Library/Preferences folder
  • Uncheck “Only use this server” from outgoing mail
  • Under the Advanced tab on Mail Prefs uncheck “Set port to 25”, “SSL” and uncheck “Use authentication”
  • create press

This server should be able to fix the problem and take you straight to the SMTP page. From there, you can try to reopen the email directly in your browser.

5- Fix Roadrunner email not working on Android

If you are an Android user, there may be times when Roadrunner messaging is not working on any of your Android devices. However, there are some ideas that can be used to solve this problem.

  • Make sure you are checking a correct and established network connection and that your device is connected to this network
  • Restart the Android device and reload the Roadrunner account you were trying to log in to
  • If the above idea doesn’t work, open the Roadrunner app directly on your device
  • Enter the correct login credentials for the account you were trying to enter but the Roadrunner email was not working
  • Go to the “Next” option and choose the correct server settings

When following the server setting steps, you should keep a few things in mind. This includes the configuration of incoming and outgoing servers, misconfiguration of which may be the reason for Roadrunner email not working on your Android device.

So the instructions for the server settings are:

 Incoming Server settings:

  1. Username: complete the email address of your Roadrunner account
  2. Password: Use the Roadrunner account password
  3. Port Number: 110
  4. Security type: None
  5. Server:

 Outgoing Server settings:

– 1. Username: Roadrunner email address

  1. Password: The password of your email account
  2. Port Number: 587
  3. Security type: None
  4. Server:
  • After entering the correct information about all the server settings, click on the “OK” option that appears on the screen
  • Complete the configuration by clicking “OK” or “Finish Configuration” – one of the two buttons that appear

Usually, If the Roadrunner Email Doesn’t Work Even on an Android device, it is suggested to contact Roadrunner Technical Support once the server is installed.

6- Fix Roadrunner Email Not Working on Chrome

There’s no reason the Roadrunner email wouldn’t work in Chrome. All versions of Chrome support the Roadrunner messaging app, however, it is suggested to use the latest versions to avoid any issues. Often, cached files in the browser cause problems in Chrome and prevent the Roadrunner application from running.

If a situation arises where you see the Roadrunner email not working, you can follow the steps outlined here to fix the problem. Since this is a browser, this may involve doing little more than reconfiguring the server configuration.

  • The first thing to do is to change the Time Warner policy to block outgoing emails from authenticated users.
  • This issue is with SMTP settings, so customize the settings properly
  • Now type the domain name ‘’ in your hostname or you can check your incoming server settings
  • SMTP settings only require password authentication, so disable SSL and enter your full email address along with the domain name in the username
  • Now enter your Roadrunner email password in the required field
  • After that, you have to change your port setting for the SMTP server, so set 587 as the default port
  • Save the settings you changed, then restart your Mail app, correctly entering the credentials you want

7- Fix Roadrunner Messaging Not Working on Windows 11

To fix the Roadrunner email not working on Windows 11 system, the best thing to do is to check the status of the system mail app and then check the server settings. Some other contributing factors can also cause Roadrunner email to not work on Windows 11:

  • If you are unable to receive emails, it could be a problem with your storage space. Thus, make sure that your device has enough storage space to receive emails.
  • When emails are not received, make sure you have a high-speed Internet connection.
  • You need to check your Trash folder and your Spam folder.
  • You should check the compatibility of your device and your browser.
  • You’ll need to try your Roadrunner email account in another browser.

To be specific, the way to fix the Roadrunner problem on Windows 11 can be done by following the same steps as on Windows 10. These are two Windows-based systems that can help fix the problem and get Mail working on your device. re.


So, this was a complete overview of all the solutions that can come in handy if the Roadrunner email is not working on your system. There is always a chance that email is not working on any of your devices for no apparent reason, despite your best efforts. It is then that it is advisable to contact a professional. You can directly contact someone from the Spectrum team to look into the matter. It is also possible that an internal server issue is the main reason why your Roadrunner email is not working. 

In this case, the only option is to sit and wait. However, in these cases, there is nothing to worry about as the server may malfunction and can be resolved within hours. you can check also How to Invest in Guyana Stock Market.