Fix Comcast Email Not Receiving Emails Issue Easy 7 Methods

Comcast Email Not Receiving Emails

Comcast powered by Xfinity is certainly a popular messaging service. A large number of people use it every day to communicate by e-mail. Comcast has been in high demand since its launch mainly because of its security features. Its users have reported very few incidents of hacking as compared to other messaging services in the market. However, it is not completely safe from all errors. No email service can run error-free all the time. In this case, people have reported Comcast email not receiving emails.

The proper functioning of an email service depends on factors such as your browser, system, Internet connectivity and third-party programs. If they work properly, the postal service will work just fine. In this article, you will learn what causes this problem and how you can fix it.

Read: How to Fix Comcast Email Not Working On iPhone Today

Reasons for Comcast Email Not Receiving Emails?

Various reasons ranging from faulty internet connection to browser incompatibility can cause this problem. Below are various reasons that interrupt the sending and receiving of emails in Comcast.

1. A Server Problem

Is your Internet connection working fine, but you’re still not receiving emails from Comcast? This means there is a problem with the Comcast email itself. Today, most people use Comcast’s messaging service. This overloads the server and hence you may face this problem. So you need to check if Comcast’s email is working properly.

2. Bad Internet Connection

Good internet connectivity is very important whenever you send or receive emails. If you can’t sign in to your Comcast account or don’t receive an email, check your Internet connectivity. A faulty internet connection can cause you to experience this problem.

3. Emails fall into the Spam folder

You can find a spam folder in every email service. The purpose of this folder is to collect unnecessary e-mails so that they do not interfere with your work. However, sometimes a genuine or necessary email may also land in this folder. If you don’t find it in your main inbox, you’ll think you’re not receiving emails in Comcast. So if you think you haven’t received an email, check your spam folder first.

4. Check Your Blocked Addresses List

In the list of blocked addresses, you can add people from whom you do not want to receive e-mail. If you have accidentally added a sender to this list, you will not be able to receive emails from them. Alternatively, it could also be that the sender mistyped your email address. Also in this case, you will not receive any email from them.

5. Wrong Settings in iPhone

Are you an iPhone user and facing the issue of Comcast not receiving emails? This may be due to incorrect settings. You must configure the settings correctly to start receiving emails.

6. IMAP Server Settings Not Configured

Another reason for not receiving email is incorrect IMAP server settings. Settings are essential, especially when you have created a Comcast email account on Outlook.

How to Fix Comcast Emails Not Receiving Emails

There are several ways to solve this problem with your account. Try the methods below one by one to see which one works best for you.

1. Fix Your Internet Connection

Internet connection is required for the proper functioning of the mail service. If it’s not smooth, fix it for sending and receiving emails. If you are using a Wi-Fi connection, restart your router and modem. And if you are using a cellular connection, restart your device or observe the network settings on it. Make sure the device is not in airplane mode.

2. Delete cache and cookies.

Cache and cookies are a fairly overlooked reason for not receiving email in Comcast. To fix this problem delete them. This will restore your email account to good performance.

3. Don’t Limit Daily Email Sending

Sometimes users send a lot of emails and face this problem. This can make you appear as spam. This, in turn, creates serious problems. Do not send mass emails from a single account. If you have to, create a second account or make sure there’s enough time between sending two emails.

4. Don’t send bulky attachments

Massive attachments disrupt the flow of email due to which users face Comcast not receiving email. Check the attached file size. It should not exceed the prescribed limit. Don’t send too many attachments at once. Compress them into different files.

5. Remove irrelevant plugins or extensions.

Often the browser you are using can be full of unwanted extensions or plugins. Also in this case you will face this problem. Extensions and plugins hinder the process of sending and receiving emails. So, remove them and third-party apps from your device. If you can’t remove it, disable it until this email issue is resolved.

6. Use the latest version of your browser

Another reason people complain about not receiving Comcast emails is because of older browsers. Incompatible browsers hinder the process of receiving and sending Xfinity emails. So check if you have the latest and most compatible version of your browser. To find it, go to “Settings” and check for Updates. If updates are available, install them.

7. Reconfigure Account

If you’re having trouble with this issue on your smartphone, reconfigure your Comcast account. First, save your data in an offline location before starting the setup. Re-install the messaging app and check if the problem is resolved.


You may have noticed that Comcast email not receiving emails can be caused by several reasons that you can easily fix. In addition to a Comcast server issue, factors such as a poor Internet connection or your emails reaching your spam folder can cause this problem. So fix your internet connectivity, check your spam folder, attach files limit, and reconfigure the account on your smartphone. If the problem persists, contact Comcast customer support specialists.