How to Fix iCloud Email Not Working– iCloud email is a convenient and reliable way to access your @icloud.com email address on your iPhone, iPad, Mac, or web browser. However, sometimes you may encounter problems with iCloud email, such as not being able to send or receive messages, not being able to log in, or seeing error messages. In this article, we will show you how to troubleshoot and fix some common iCloud email issues on your devices.
Read: How to Fix Apple Mail Not Syncing with Gmail Problem
Check iCloud Mail Server Status
The first thing you should do when you have problems with iCloud email is to check the iCloud Mail server status. Sometimes, Apple may experience temporary outages or maintenance issues that affect iCloud Mail and other services. You can check the iCloud Mail server status. If you see a red or yellow dot next to iCloud Mail, it means there is an issue on Apple’s end, and you will have to wait until it is resolved. If you see a green dot, it means iCloud Mail is working normally, and the problem is likely on your device.
Check Your Internet Connection
The next thing you should do is check your internet connection. iCloud email requires a stable and fast internet connection to work properly. If your internet connection is slow, unstable, or not working at all, you will not be able to access iCloud email on your device. To check your internet connection, try opening a website in your browser, such as. If you can load the website, your internet connection is working. If you can’t load the website, try the following steps:
- Restart your router or modem by unplugging it from the power source and plugging it back in after a few seconds.
- Restart your device by turning it off and on again.
- Turn off Wi-Fi and turn it back on, or switch to a different Wi-Fi network or cellular data.
- Reset your network settings by going to Settings > General > Reset > Reset Network Settings on your iPhone or iPad, or System Preferences > Network > Advanced > TCP/IP > Renew DHCP Lease on your Mac.
Update Your Device Software
Another possible cause of iCloud email not working is outdated device software. Apple may release software updates that fix bugs or improve compatibility with iCloud email and other services. Therefore, you should always keep your device software up to date. To update your device software, follow these steps:
- On your iPhone or iPad, go to Settings > General > Software Update and tap Download and Install if there is an update available.
- On your Mac, go to System Preferences > Software Update and click Update Now if there is an update available.
- On your web browser, make sure you are using the latest version of Safari, Chrome, Firefox, or Edge. You can check for updates in the browser’s settings or menu.
Turn Off and On iCloud Mail
Sometimes, turning off and on iCloud Mail can fix some minor glitches or sync issues. To turn off and on iCloud Mail, follow these steps:
- On your iPhone or iPad, go to Settings > [your name] > iCloud and turn off Mail. Wait for a few seconds and turn it back on.
- On your Mac, go to System Preferences > Apple ID > iCloud and uncheck Mail. Wait for a few seconds and check it again.
- On your web browser, go to and sign out of your account. Wait for a few seconds and sign in again.
Check Your iCloud Mail Settings
Another possible reason why iCloud email is not working is incorrect or outdated iCloud Mail settings. You should check and update your iCloud Mail settings to make sure they are correct and compatible with your device and app. To check and update your iCloud Mail settings, follow these steps:
- On your iPhone or iPad, go to Settings > Mail > Accounts > iCloud and tap on your iCloud email account. Make sure the account is turned on and the Mail option is enabled. Tap on Account and make sure the email address, password, and description are correct. Tap on Advanced and make sure the incoming and outgoing server settings are as follows:
- Incoming Mail Server: Host Name: imap.mail.me.com, User Name: your full iCloud email address, Password: your iCloud password or app-specific password if you have two-factor authentication enabled.
- Outgoing Mail Server: Host Name: smtp.mail.me.com, User Name: your full iCloud email address, Password: your iCloud password or app-specific password if you have two-factor authentication enabled.
- On your Mac, open the Mail app go to Mail > Preferences > Accounts, and select your iCloud email account. Make sure the account is enabled and the email address, password, and description are correct. Click on Server Settings and make sure the incoming and outgoing server settings are as follows:
- Incoming Mail Server: Host Name: imap.mail.me.com, User Name: your full iCloud email address, Password: your iCloud password or app-specific password if you have two-factor authentication enabled.
- Outgoing Mail Server: Host Name: smtp.mail.me.com, User Name: your full iCloud email address, Password: your iCloud password or app-specific password if you have two-factor authentication enabled.
- On your web browser, go to and sign in to your account. Click on the Mail icon and make sure you can access your iCloud email inbox and send and receive messages. If you see any error messages or prompts, follow the instructions on the screen to fix them.
Contact Apple Support
If none of the above solutions work, and you still have problems with iCloud email, you may need to contact Apple support for further assistance. You can contact Apple support by phone, chat, or email, and explain your issue to them. They may be able to diagnose and fix the problem remotely or suggest other solutions. You can find the contact details for Apple support in your country or region on.
Conclusion
We hope this article has helped you fix iCloud email not working on your devices. iCloud email is a great way to stay connected and sync your messages across your devices, but sometimes it may encounter some issues. By following the steps in this article, you should be able to troubleshoot and fix most of the common iCloud email problems. If you have any questions or feedback, feel free to leave a comment below. Source